FAQ
FAQs
Will I get my refund?
Answer: Yes. We will process and refund you in full within 5 works days.*
Is the price worth it?
Answer: Yes we certainly believe so. You can try out full tuition service (with unlimited 1-to-1 tutoring) for 2 weeks to be completely sure you feel the price is worth it.
Is the tutor experienced and qualified?
Answer: Your designated tutor will have a minimum of 5 years 1-to-1 tutoring experience and will have a highly technical degree in either Mathematics or Engineering.
How is your method of teaching different from other tuition services?
Answer: Our tuition does not depend on a limited number of hourly lessons but instead on providing as much tuition as is required genuinely improved our students grades and performance. We also use the mastery learning tuition method (see above).
Will my child be taught the correct curriculum?
Answer: Yes. Our course and taught content is based entirely on official curricula published by the respective exam boards.
How is your method of teaching different from other tuition services?
Answer: Our programme offers the best of both worlds: structured GCSE online Math content and live 1-to-1 personal tutoring. via Zoom. Progress is monitored closely, with tailored tasks to strengthen problem-solving an analytical skills. Students learn how to think mathematically, not just memorise methods.
1 to 1 tutoring will not help my child.
Answer: We use the Bloom 2-sigma effect and mastery learning, which have proven drastic improvements in student performance. See above for more details.
I will note be able to meet the conditions (e.g. minimum number of weekly lessons).
Answer: We are flexible with arranging 1-to-1 tutoring to fit your schedule. We do however ask that you to please meet the minimum number of weekly tutoring hours (3 hrs per week). *
Will extra work be set to help reinforce learning from the online course and 1-to-1 tutoring?
Answer: We will set regular homework for our students to practice and strengthen the taught content.
Will the completion status of the taught content and syllabus be tracked?
Answer: Yes the percentage completion of the online course will be tracked and reported in our member access area.
What if my child does not like the style of teaching or the tutor.
Answer: If in the first 2 weeks you decide you would not want to continue, you'‘ll receive a 100% refund